Senior Client Operations Specialist

Publicis Groupe; Chicago, Northern (IL, KY); Hybrid; USD 50,000 - 66,000; Full time

Job summary

Publicis Groupe’s Spark Foundry division seeks a Senior Associate, Client Operations in Chicago. The role supports billing, reporting, and operations tasks, collaborating with the investment team to lead monthly processes and deliver data-driven insights.

The ideal candidate has 1+ year in operations/finance or data analysis, strong Excel skills, and a proactive, detail-oriented mindset in a fast-paced environment.

Qualifications

• 1+ year experience in operations, finance, project management or data analysis, preferably in a media agency or advertising agency
• Understands and can meet deadlines
• Flexible and able to adapt to change in a fast-paced and constantly-changing environment
• Able to multitask and take on a variety of projects
• Must be pro-active, curious, and a creative problem solver
• Strong math and analytical skills
• Advanced MS Excel skills
• Excellent project management skills
• Excellent organizational skills and attention-to-detail a must
• Demonstrated critical-thinking and problem-solving abilities
• Positive, solution-oriented attitude
• Able to work successfully with teams and different personalities

Responsibilities

• Assist with processing monthly billing and financial reporting
• Assist the Operations Supervisor with miscellaneous Operations tasks and projects
• Project-manage large teams for specific deliverables on a monthly or ad hoc basis
• Prepare competitive reports
• Work with entire investment team to lead monthly processes internally and externally
• Pull and compile data monthly or as-needed
• Provide system support and access control for MediaTools and MBOX

Skills

Operations

Finance

Project management

Data analysis

Excel

Deadline oriented

Analytical skills

Attention to detail

Tools

MS Excel

Job description

Publicis Groupe’s Spark Foundry division seeks a Senior Associate, Client Operations in Chicago. The role supports billing, reporting, and operations tasks, collaborating with the investment team to lead monthly processes and deliver data-driven insights.

The ideal candidate has 1+ year in operations/finance or data analysis, strong Excel skills, and a proactive, detail-oriented mindset in a fast-paced environment.