Senior Associate, Client Operations

Publicis Groupe ANZ; Chicago, Northern (IL, KY); Hybrid; USD 40,000 - 65,000; Full time

Job summary

Spark Foundry, part of Publicis Groupe, seeks a Senior Associate, Client Operations in Chicago to support monthly billing, financial reporting, and operations tasks. The role involves collaborating with the investment team, managing data, and ensuring timely processes in a dynamic agency environment.

The ideal candidate has 1+ year in operations or analytics, strong Excel skills, and a proactive, detail-oriented mindset to drive efficient outcomes across multiple projects.

Qualifications

• 1+ year experience in operations, finance, project management or data analysis
• Meets deadlines consistently
• Adaptable to fast-paced and changing environments
• Able to multitask and manage multiple projects
• Proactive, curious and creative problem solver

Responsibilities

• Assist with processing monthly billing and financial reporting
• Assist the Operations Supervisor with miscellaneous Operations tasks and projects
• Project-manage large teams for specific deliverables on a monthly or ad hoc basis
• Prepare competitive reports
• Work with entire investment team to lead monthly processes internally and externally
• Pull and compile data monthly or as-needed
• Provide system support and access control for MediaTools and MBOX

Skills

Analytical thinking

Problem solving

Project management

Attention to detail

Multitasking

Tools

MS Excel

Job description

Company description

Spark Foundry was built during the most transformative time in the history of advertising and marketing. We deliver everything a traditional media agency has to offer and have grown into one of the world’s most successful agencies by helping brands evolve their marketing by leveraging identity, commerce, artificial intelligence, and more to connect with people. Transformation is part of our DNA. Spark Foundry’s start-up spirit delivers high-touch approaches and a never-ending desire to challenge the status quo. Combined with Publicis Media’s powerhouse soul leveraging connected data assets, advanced AI applications, and investment clout, we “Bring HEAT to Brands.” No other agency possesses the expertise that we do to address today’s most pressing challenges to drive business transformation through media.

Overview

The Senior Associate, Client Operations will be part of a growing Client Operations team on a well-known client. This position has tremendous learning potential and provides the opportunity to work on a high-energy, highly visible account.

The Senior Associate supports the Operations Associate Director and Operations Supervisor with processes, systems management and general operations tasks as delegated. The person in this position will become very familiar with billing processes and reporting. The ideal candidate is someone with an analytic mindset, proactive problem-solving skills, and an eye for detail.

Responsibilities

• Assist with processing monthly billing and financial reporting


• Assist the Operations Supervisor with miscellaneous Operations tasks and projects


• Project-manage large teams for specific deliverables on a monthly or ad hoc basis


• Prepare competitive reports


• Work with entire investment team to lead monthly processes internally and externally


• Pull and compile data monthly or as-needed


• Provide system support and access control for MediaTools and MBOX

Qualifications

• 1+ year experience in operations, finance, project management or data analysis, preferably in a media agency or advertising agency


• Understands and can meet deadlines


• Flexible and able to adapt to change in a fast-paced and constantly-changing environment


• Able to multitask and take on a variety of projects


• Must be pro-active, curious, and a creative problem solver


• Strong math and analytical skills


• Advanced MS Excel skills


• Excellent project management skills


• Excellent organizational skills and attention-to-detail a must


• Demonstrated critical-thinking and problem-solving abilities