Senior Client Enablement Lead - Scalable Legal AI Training

DeepJudge AG

New York (NY)

On-site

USD 140,000 - 175,000

Full time

38 hours ago
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Job summary

DeepJudge is hiring its first Senior Manager, Client Enablement to scale training for lawyers and firm administrators. You will design repeatable, role-based learning paths and deliver high-stakes training to our largest clients while building scalable self-serve resources.

You’ll partner with Product and CS to turn new features into training, and you will measure training impact on user adoption. This hands-on role blends program design with direct delivery in a fast-moving company.

Qualifications

  • 5–10 years of client education or enablement in legal tech.
  • Experience as attorney or in enablement roles at a legal tech company.
  • Experience building scalable training programs.
  • Ability to measure training impact on adoption.
  • Hands-on with content: scripting, recording, editing video, documentation.

Responsibilities

  • Design repeatable, role-based learning paths for users and firm admins.
  • Define self-serve content and which engagements you lead.
  • Own core training courses from scripting through publishing.
  • Write and maintain user guides and help content.
  • Coach CSMs with scripts, flows, and facilitation guides.
  • Plan and lead on-site and virtual training for large clients.
  • Collaborate with Product to turn features into training and share insights.
  • Measure training impact on user adoption.

Skills

Client enablement
Legal tech experience
Content creation
Public speaking
Training program development
Video editing
E-learning platforms

Tools

Video editing tools
Scripting

Job description

DeepJudge is hiring its first Senior Manager, Client Enablement to scale training for lawyers and firm administrators. You will design repeatable, role-based learning paths and deliver high-stakes training to our largest clients while building scalable self-serve resources.

You’ll partner with Product and CS to turn new features into training, and you will measure training impact on user adoption. This hands-on role blends program design with direct delivery in a fast-moving company.

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