Senior Client Delivery & Solutions Lead

Cotality; Dallas (TX); On-site; USD 78,000 - 108,000; Full time

Benefits offered by this job

Generous PTO

11 paid holidays

Parental leave

Medical plan options

401(k) with company match

Tuition assistance

Job summary

Cotality is seeking a Sr. Professional, Client Delivery to analyze complex business processes and design innovative system solutions that boost efficiency.

The role includes end-to-end implementation oversight, mentoring junior analysts, and driving workflow improvements across multiple projects. You will bridge business needs and technical execution, lead solutioning discussions, and oversee Workforce Management, Capacity and Forecasting.

Qualifications

• BS Degree or equivalent work experience.
• A minimum of 2 years of directly related experience.
• Strong analytical and problem-solving skills.
• Experience with Matrix or other MLS products.
• Proficiency in business analysis methodologies and tools.
• Excellent communication and interpersonal skills.
• Experience with data analysis and reporting tools (e.g., SQL, Tableau, Power BI).
• Knowledge of Agile Development Methodologies and SDLC.
• Ability to work independently and as part of a team.
• Experience in the real estate or adjacent industry is a plus.

Responsibilities

• Strategic Process Analysis: analyze workflows to identify optimization opportunities and improve productivity.
• Requirements Gathering: translate stakeholder needs into clear requirements.
• System Design and Implementation: design and deploy robust system solutions.
• Documentation: create functional specs, design documents, and test plans.
• Testing and Support: validate solutions and provide ongoing maintenance.
• Data Analysis: write queries and develop reports to support decisions.
• Project Leadership: mentor analysts, manage projects, align with goals.
• Stakeholder Management: facilitate workshops and align strategies with business objectives.
• Subject Matter Expertise: guide team on systems and processes.
• Process Improvement and Lean/Six Sigma: identify waste and improve cycle time.
• Project/Program Management: support ownership of projects with PMP experience.

Skills

Analytical skills

SQL

Tableau

Power BI

Agile

SDLC

Communication

Team collaboration

MLS products

Education

BS Degree or equivalent

Tools

MLS products

SQL

Tableau

Power BI

Job description

Cotality is seeking a Sr. Professional, Client Delivery to analyze complex business processes and design innovative system solutions that boost efficiency.

The role includes end-to-end implementation oversight, mentoring junior analysts, and driving workflow improvements across multiple projects. You will bridge business needs and technical execution, lead solutioning discussions, and oversee Workforce Management, Capacity and Forecasting.