Sr Professional, Client Delivery

Cotality; Irvine (CA); Hybrid; USD 78,000 - 108,000; Full time

Benefits offered by this job

PTO & Holidays

Parental leave

Health plans

401(k) match

Well-being stipend

Tuition assistance

Referral bonuses

Job summary

Cotality is seeking a Sr. Professional, Client Delivery to analyze complex business processes and design innovative system solutions that improve efficiency. This role leads end-to-end implementations, mentors junior analysts, and drives continuous improvements across projects.

The position emphasizes data analysis using SQL, Tableau, and Power BI, while coordinating with stakeholders to align solutions with business goals in a fast-paced, global property ecosystem.

Qualifications

• Bachelor-level degree or equivalent professional experience.
• Strong analytical and problem-solving skills required.
• Experience with MLS products and SDLC/Agile methodologies are a plus.

Responsibilities

• Strategic Process Analysis: analyze workflows and systems to identify opportunities for optimization and operational excellence.
• Requirements Gathering: translate stakeholder needs into clear requirements.
• System Design and Implementation: design and implement robust system solutions.
• Documentation: create functional specs, design docs, and test plans.
• Data Analysis: write queries and develop reports to support decision-making.
• Project Leadership: mentor analysts and manage projects to ensure goals are met.
• Stakeholder Management: communicate with stakeholders and facilitate workshops.

Skills

Analytical thinking

Problem solving

Communication skills

Team collaboration

Independent work

Education

BS Degree or equivalent

Tools

SQL

Tableau

Power BI

Job description

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description

The Sr. Professional, Client Delivery - An individual contributor and peer leader who analyzes complex business processes, identifies areas for improvement, and designs innovative system solutions to enhance efficiency and productivity. They bridge the gap between business needs and technical execution by leading solutioning discussions for complex, integrated software systems. Additionally, the role plays a key part in oversight of Workforce Management, Capacity and Forecasting. This role goes beyond standard analysis by managing E2E implementations, driving internal process improvements, and proactively mentoring junior analysts to elevate the team's overall capabilities.

Responsibilities

• Strategic Process Analysis: Analyze existing business processes, workflows, and systems to identify opportunities for optimization, automation, and operational excellence. Oversee resource allocations across multiple projects to maximize productivity and client satisfaction.
• Requirements Gathering: Collaborate with stakeholders to understand business needs and translate them into clear, concise requirements.
• System Design and Implementation: Design, develop, and implement robust system solutions that align with business goals and objectives.
• Documentation: Create comprehensive business and technical documentation, including functional specifications, system design documents, and test plans.
• Testing and Support: Conduct thorough testing and validation of systems solutions and provide ongoing support and maintenance.
• Data Analysis: Perform data analysis, query writing, and report development to support decision-making.
• Project Leadership: Lead and mentor other analysts, manage projects, and ensure alignment with overall strategic goals.
• Stakeholder Management: Effectively communicate with stakeholders, facilitate workshops, and build consensus on solutions. Consult with stakeholders across various products and technologies to align implementation strategies with business objectives.
• Subject Matter Expertise: Act as a subject matter expert on systems and processes, providing guidance and support to team members.
• Process Improvement: Identify areas of overall business that can be modified to achieve key goals of working Faster, Smarter and More Effectively.
• Lean/Six Sigma: Conduct Value Stream Mapping to identify "Waste" or "Delays" that can be improved for Cycle Time Improvements.
• Project/Program Management: Ability to support ownership of small and large scale projects while utilizing PMP experience for achieving success.

Job Qualifications

• BS Degree or equivalent work experience.
• A minimum of 2 years of directly related experience.
• Strong analytical and problem-solving skills.
• Experience with Matrix or other MLS products.
• Proficiency in business analysis methodologies and tools.
• Excellent communication and interpersonal skills.
• Experience with data analysis and reporting tools (e.g., SQL, Tableau, Power BI).
• KnowledgeofAgile Development Methodologies ExperiencewithSDLC (Software Development Life Cycle).
• Ability to work independently and as part of a team.
• Experience in thereal estate or adjacent industryis a plus.

Annual Pay Range:77,700 - 108,000 USD

Application Window:This opportunity is expected to remain posted through the date identified below, subject to business needs.2026-09-03

Highlights

• Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
• Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
• Health: Multiple medical plan options with mental health and wellness support offerings.
• Retirement: 401(k) with company match and vesting after one year.
• Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
• Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!

Thrive with CotalityAt Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law.

Cotality maintains a Drug-Free Workplace.

Privacy PolicyGlobal Applicant Privacy PolicyBy providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.