Client Delivery Executive - Applications and Infra (Hybrid)

NTT DATA, Inc.; Atlanta (GA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Flexible spending account

Job summary

NTT DATA, Inc. is seeking a highly experienced Client Delivery Executive for applications and software services in Atlanta, GA. This role involves leading the end-to-end delivery of software and application services for a significant logistics client while ensuring operational excellence and client satisfaction.

The ideal candidate will have over 8 years of experience in managing application services and a strong background in logistics. You will work in a hybrid setting and be responsible for managing costs and driving improvements.

Qualifications

• 5+ years of experience in the Logistics Domain.
• 8+ years managing Application Maintenance and Development.
• Excellent verbal and written communication skills.

Responsibilities

• Lead end-to-end delivery of software and application services.
• Ensure compliance with contractual commitments.
• Monitor delivery quality and customer satisfaction.
• Develop Crisis Management Plans.
• Facilitate Customer Governance meetings.

Skills

Client relationship management

Operational excellence

Crisis management

Automation

Project management

Education

Bachelor’s degree in Information Technology or related field

Tools

ITIL Service Framework

Job description

NTT DATA, Inc. is seeking a highly experienced Client Delivery Executive for applications and software services in Atlanta, GA. This role involves leading the end-to-end delivery of software and application services for a significant logistics client while ensuring operational excellence and client satisfaction.

The ideal candidate will have over 8 years of experience in managing application services and a strong background in logistics. You will work in a hybrid setting and be responsible for managing costs and driving improvements.