Senior Client Delivery Executive for IT Services

NTT DATA North America; Mountain View (CA); On-site; USD 205,000 - 273,000; Full time

Job summary

NTT DATA North America is hiring a CDE III (Client Delivery Exec) in Mountain View, California, responsible for delivering NTT DATA services and ensuring client satisfaction. This role requires over 8 years of experience in IT management and service delivery, including Application and Cloud services. The ideal candidate will have a strong background in stakeholder management and ITIL frameworks. Competitive pay range is $205K - $273K annually, reflecting the importance of this strategic team role.

Qualifications

• 8+ years of experience in transitioning and managing Application, Public/Private Cloud, Datacenter, Infrastructure, Security, Workspace, and Consulting services.
• 8+ years of experience managing a highly leveraged service environment.

Responsibilities

• Accountable for end-to-end delivery of NTT DATA services for a specific client.
• Ensure adherence to contractual commitments.
• Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.

Skills

Experience in transitioning and managing Application services

Experience in managing Public/Private Cloud services

Strong knowledge of ITIL Service Framework v4

Excellent verbal and written communications skills

Education

Advanced degree in Information Technology or related field

Job description

NTT DATA North America is hiring a CDE III (Client Delivery Exec) in Mountain View, California, responsible for delivering NTT DATA services and ensuring client satisfaction. This role requires over 8 years of experience in IT management and service delivery, including Application and Cloud services. The ideal candidate will have a strong background in stakeholder management and ITIL frameworks. Competitive pay range is $205K - $273K annually, reflecting the importance of this strategic team role.