Senior Client Advocate, P&C Insurance

WTW; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health and Welfare Benefits

401k

Paid Holidays

Hybrid work arrangement

Job summary

Willis Towers Watson, headquartered in the United States, is seeking a North America Construction ACA to deliver high-quality client service, support insurance program execution, and manage client relationships. The role partners with a CA and Client Specialist to drive engagement, renewals, and service coordination in a hybrid work environment.

Ideal candidates bring 5+ years of P&C client-facing experience, strong communication, and proven ability to manage complex projects while maintaining

Qualifications

• Targeted 5+ years of commercial Property & Casualty knowledge in a client-facing role.
• Ability to apply knowledge of coverage forms in analysis of program design and gaps.
• Strong analytical, interpretation, and presentation skills for complex issues.
• Relationship Management: leverage internal/external resources for client needs.

Responsibilities

• Lead day-to-day client engagement, renewal execution, and service coordination.
• Collaborate with a Client Advocate (CA) or senior account lead and a Client Specialist.
• Manage multi-stakeholder projects and deliverables end-to-end.
• Support end-to-end renewal processes and program design discussions.

Skills

P&C insurance knowledge

Client-facing experience

Relationship management

Negotiation skills

Project management

Tools

Microsoft Office

Job description

Willis Towers Watson, headquartered in the United States, is seeking a North America Construction ACA to deliver high-quality client service, support insurance program execution, and manage client relationships. The role partners with a CA and Client Specialist to drive engagement, renewals, and service coordination in a hybrid work environment.

Ideal candidates bring 5+ years of P&C client-facing experience, strong communication, and proven ability to manage complex projects while maintaining