Senior Client Advisor - Studio City

Brobston Group LLC; Los Angeles (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Brobston Group LLC in Studio City, CA seeks a Senior Client Advisor to lead client relationships and drive sales in a luxury boutique environment. You will uphold brand standards, manage opening and closing, and support events, while growing an established clientele and mentoring staff in the absence of management.

This role requires exceptional communication and a polished demeanor in a fast-paced retail setting with weekend availability.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Retail/boutique experience selling high-end goods with a clientele-oriented focus; ideally has an established clientele following.
• Availability for variable scheduling including weekend and seven-day operation needs.
• Outgoing, professional demeanor with strong interpersonal, verbal and written communication skills, time management.

Responsibilities

• Achieve daily, monthly, and annual sales targets and KPIs.
• Establish and maintain relationships with clients and manage communications consistent with brand standards.
• Set the example for exceptional customer service, client experience, visual merchandising, and store standards.
• Maintain the selling floor, merchandise presentation, and inventory standards; open and close the store.
• Support operational tasks, events, and local market outreach.

Skills

Customer service

Client relationship management

Interpersonal skills

Time management

Communication skills

Education

High School Diploma or GED

College degree preferred

Job description

Summary

The Senior Client Advisor is responsible for achieving sales targets and developing client relationships at the Studio City store while upholding customer service, visual merchandising, and operational standards. They act as the most senior presence in the store in the absence of management and oversee store operations and staff. The role involves growing existing clients, reaching new prospects, supporting events and projects, and managing opening and closing procedures.

Responsibilities

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Establish and maintain relationships with clients and manage communications consistent with brand standards.
• Set the example for exceptional customer service, client experience, visual merchandising, and store standards.
• Maintain the selling floor, merchandise presentation, and inventory standards; open and close the store.
• Support operational tasks, special events (e.g., sample sales, physical inventory), and local market outreach.

Requirements

• High School Diploma or GED required; college degree preferred.
• Prior experience in a retail/boutique environment selling high-end goods with a clientele-oriented focus; ideally has an established clientele following.
• Availability for variable scheduling including weekend and seven-day operation needs.
• Outgoing, professional demeanor with strong interpersonal, verbal and written communication skills, time management, and the ability to handle customer interactions courteously and professionally.