Senior Client Advisor - Dadeland Mall

Brobston Group LLC; Miami (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Brobston Group LLC is seeking a Senior Client Advisor for our Dadeland Mall boutique in Miami. This role drives store performance through exceptional sales and elevated client engagement, while mentoring teammates to deliver personalized customer experiences.

You will cultivate a personal client portfolio, lead by example on the sales floor, and support daily store operations with a strong product knowledge and business mindset.

Qualifications

• Proven experience delivering elevated, client-centric service in luxury fashion or premium hospitality.
• Strong record of sales performance and client engagement.
• Entrepreneurial, results-driven mindset with ability to grow a client book.
• Collaborative, proactive team player thriving in fast-paced retail.

Responsibilities

• Lead by example on the sales floor with outstanding individual sales performance and client engagement.
• Achieve and exceed individual sales targets and key performance indicators.
• Support onboarding and ongoing development of new Client Advisors by sharing best practices and product knowledge.
• Deliver elevated client and after-sale service, creating lasting and personalized client relationships.
• Cultivate and maintain a robust client portfolio to drive proactive business growth.
• Support front- and back-of-house teams and adhere to company operational procedures.

Job description

Summary

The Senior Client Advisor at the Dadeland Mall boutique drives store performance through exceptional sales and elevated client engagement. This role leads by example on the sales floor, cultivates and grows a personal client portfolio, and supports daily store operations. The Senior Client Advisor brings deep product expertise, a business mindset, and mentors new team members to deliver a timeless and personalized customer experience.

Responsibilities

• Lead by example on the sales floor with outstanding individual sales performance and client engagement.
• Achieve and exceed individual sales targets and key performance indicators.
• Support onboarding and ongoing development of new Client Advisors by sharing best practices and product knowledge.
• Deliver elevated client and after-sale service, creating lasting and personalized client relationships.
• Cultivate and maintain a robust client portfolio to drive proactive business growth.
• Support front- and back-of-house teams and adhere to company operational procedures.

Requirements

• Proven experience delivering elevated, client-centric service within luxury fashion, accessories, or premium hospitality with a strong record of sales performance.
• Passion for fashion culture and the ability to create personalized, refined looks for clients.
• Strong business mindset with entrepreneurial, results-driven approach to building and growing a client book.
• Collaborative, proactive team player who thrives in a fast-paced retail environment and embraces change.