Senior Client Activation & Growth Manager

84.51°; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Paid time off & holidays

Job summary

84.51° is seeking a Sr. Client Success Manager - Activation in Chicago to partner with a portfolio of CPG clients, driving holistic commercial growth across Media and Incentives.

You will connect client goals with integrated activation strategies and collaborate with Sales, Account Managers, Media and Insights Specialists, and Campaign Operations to ensure flawless activation from pre-sale through post-campaign optimization.

Qualifications

• Bachelor’s degree required.
• 4–5+ years of experience in media, incentives, account management, business development, or related digital marketing roles.
• Proven ability to build and maintain strong relationships with internal and external stakeholders.
• Strong strategic thinking skills with experience using data insights to drive performance.
• Experience managing integrated media or incentive-based campaigns; publisher, agency, retail media, or CPG experience preferred.
• Exceptional communication, presentation, storytelling, and client-facing skills.
• Strong project management abilities with experience managing multiple campaigns simultaneously.

Responsibilities

• You are a key client contact, responsible for fostering client relationships, planning media investment and delivering highly effective media plans for a set of clients within your aligned client pod.
• Develop a deep understanding of client business objectives, KPIs, and competitive landscapes to craft actionable activation strategies.
• Lead client communications including status calls, planning discussions, and performance reviews.
• Translate client goals and potential pain points into strategic activation plans across Media and Incentives.
• Leverage data and insights to proactively uncover growth opportunities across Media and Incentives.
• Develop and present compelling narratives using campaign results, customer insights, and audience analytics.
• Manage the activation lifecycle: kickoffs, timelines, trafficking inputs, in-flight optimization, reporting, and invoicing.
• Monitor campaign pacing, troubleshoot performance issues, and recommend optimizations to drive KPI achievement.
• Ensure accuracy, consistency, and timely delivery of all activation deliverables.
• Identify incremental opportunities to cross-sell and up-sell Media and Incentives solutions.
• Maintain strong understanding of relevant of the industry to inform strategic recommendations.

Skills

Media planning

Stakeholder management

Data-driven strategy

Campaign optimization

Cross-functional collaboration

Presentation skills

Client relationship building

Education

Bachelor’s degree

Job description

84.51° is seeking a Sr. Client Success Manager - Activation in Chicago to partner with a portfolio of CPG clients, driving holistic commercial growth across Media and Incentives.

You will connect client goals with integrated activation strategies and collaborate with Sales, Account Managers, Media and Insights Specialists, and Campaign Operations to ensure flawless activation from pre-sale through post-campaign optimization.