Senior Client Account Lead – GenAI & Content Ops

Accenture PLC; New York (NY); On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Long-term disability

401(k) plan

Bonus opportunities

Paid holidays

Job summary

Accenture Song in New York seeks a Client Account Management Senior Manager to guide day-to-day client relationships and drive strategic initiatives across content and marketing solutions. You will blend client leadership with expertise in Content Automation and Generative AI to identify opportunities, shape briefs, and deliver innovative, measurable outcomes for diverse brands.

Responsibilities span planning, delivery, and team management, coordinating strategy, creative, technology, and

Qualifications

• 10+ years of experience in account management, planning, advertising, or marketing.
• Experience in digital marketing agency or client-side management of complex relationships.
• Strong CRM expertise and ability to translate insights into strategic plans.
• Proven leadership of cross-functional teams across strategy, creative, technology and delivery.
• Bachelor's degree or equivalent work experience.

Responsibilities

• Manage day-to-day client relationships across assigned accounts and initiatives.
• Translate client needs into actionable briefs and ensure cross-functional alignment.
• Develop integrated client solutions with strategy, creative and delivery teams.
• Lead GenAI and content automation initiatives to improve outcomes.
• Plan and deliver delivery across multiple clients and optimize resources.
• Lead and develop the account team and ensure high-quality deliverables.

Skills

Client account management

Digital marketing

CRM expertise

Team leadership

Strategic planning

Education

Bachelor's degree or equivalent

Tools

CRM platforms

Job description

Accenture Song in New York seeks a Client Account Management Senior Manager to guide day-to-day client relationships and drive strategic initiatives across content and marketing solutions. You will blend client leadership with expertise in Content Automation and Generative AI to identify opportunities, shape briefs, and deliver innovative, measurable outcomes for diverse brands.

Responsibilities span planning, delivery, and team management, coordinating strategy, creative, technology, and