Senior Claims Training & Development Specialist

Citizens United Reciprocal Exchange; Pennsylvania; Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Generous paid time off

Flexible spending options

Life and AD&D insurance

401(k) with company match

24/7 Employee Assistance Program

Health & wellness perks

Engaging in-office events

Job summary

A leading auto insurance provider is seeking a Training and Development Specialist to mentor team members and develop effective training programs. The ideal candidate will have over 3 years of experience in Personal Lines claims, focusing on training and development in the insurance sector. This role includes delivering engaging training, improving curricula, and mentoring others. We offer competitive salaries, benefits packages, and a flexible hybrid work schedule.

Qualifications

• 3+ years of experience managing Personal Lines claims.
• Minimum of 1 year PIP and BI training experience.
• Proficiency with training technologies/Learning Management Systems.

Responsibilities

• Deliver training sessions for new and existing employees.
• Develop training curriculum and e-learning tools.
• Assist with creating performance support tools.
• Collect and analyze feedback from trainees.

Skills

Mentoring

Training abilities

Attention to detail

Excellent communication skills

Organizational skills

Tools

Google Suite

PowerPoint

Excel

Job description

A leading auto insurance provider is seeking a Training and Development Specialist to mentor team members and develop effective training programs. The ideal candidate will have over 3 years of experience in Personal Lines claims, focusing on training and development in the insurance sector. This role includes delivering engaging training, improving curricula, and mentoring others. We offer competitive salaries, benefits packages, and a flexible hybrid work schedule.