Senior Claims Strategy Lead – Professional Liability

CRC Group; Bethesda (MD); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Match

Paid Time Off

Job summary

CRC Group is seeking a Claims Principal to lead in-house claims operations for its professional liability program. The role requires 15+ years of claims management expertise, a strong regulatory mindset, and the ability to set policies and drive improvements across a large enterprise.

The position is in-office, with potential for full-time remote work based on experience and fit. A CPCU is preferred, and a state license may be required.

Qualifications

• Bachelor’s degree in Business, Insurance, Law, or related field.
• 15+ years of progressively responsible experience in claims management or insurance operations.
• Demonstrated experience leading large teams and managing enterprise-wide claims strategy.
• Proven track record of adjusting professional liability claims on 'claims made' forms and policies, regulatory compliance, and risk management issues.

Responsibilities

• Handle high-complexity and high-value claims from intake through resolution.
• Conduct comprehensive coverage analysis and determine liability exposure.
• Develop and implement strategic claims policies and procedures to ensure consistent and compliant claims handling.
• Collaborate with executive management to align claims strategies with business objectives and financial goals.
• Analyze claims data to identify trends, mitigate risk, and recommend process enhancements or system improvements.
• Ensure adherence to all legal, regulatory, and company standards regarding claims practices.
• Drive innovation in claims processes through the evaluation and adoption of technology and automation solutions.

Skills

Regulatory Compliance

Litigation & Negotiation

Data Analysis

Process Improvement

Vendor Relationships

Effective Communication

Education

Bachelor’s degree in Business/Insurance/Law

CPCU certification

State claims adjusting license

Job description

CRC Group is seeking a Claims Principal to lead in-house claims operations for its professional liability program. The role requires 15+ years of claims management expertise, a strong regulatory mindset, and the ability to set policies and drive improvements across a large enterprise.

The position is in-office, with potential for full-time remote work based on experience and fit. A CPCU is preferred, and a state license may be required.