Remote Senior Claims Director

CRC Insurance Services, Inc.; Georgia; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

CRC Group seeks an experienced Senior Claims Leader to oversee open claims operations, drive cross-functional collaboration with underwriting and risk teams, and elevate portfolio performance. You will guide claims managers, manage budgets, and ensure regulatory compliance across complex cases.

The role emphasizes strategic oversight, stakeholder management, and continuous improvement within a national remote work framework.

Qualifications

• Bachelor's degree in Business, Insurance, or related field.
• 5+ years of leadership experience in a claims management capacity.
• Experience with professional liability, general liability, or other specialty liability claims.
• Proven track record of implementing strategic initiatives and process improvements in claims operations.

Responsibilities

• Develop and implement strategic plans and policies for claims operations to ensure compliance and efficiency.
• Provide leadership and guidance to claims managers and teams, fostering a culture of high performance and continuous improvement.
• Oversee complex claims cases and ensure resolution aligns with company standards and regulatory requirements.
• Monitor claims metrics to identify trends, assess performance, and recommend process improvements.
• Collaborate with underwriting and risk management teams to align claims handling with organizational objectives.
• Manage department budgets, resources, and staffing to optimize operational effectiveness.
• Ensure compliance with state and federal regulations governing claims practices.
• Build and maintain relationships with key stakeholders, including reinsurers, legal teams, and external vendors.

Skills

Leadership

Strategic planning

Claims management

Budgeting

Communication

Education

Bachelor's degree in Business, Insurance, or related field

Job description

CRC Group seeks an experienced Senior Claims Leader to oversee open claims operations, drive cross-functional collaboration with underwriting and risk teams, and elevate portfolio performance. You will guide claims managers, manage budgets, and ensure regulatory compliance across complex cases.

The role emphasizes strategic oversight, stakeholder management, and continuous improvement within a national remote work framework.