Senior Claims Strategist - Complex GL/WC/Auto | Hybrid

Minority Professional Network, Inc.; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Lockton Northeast is seeking a Senior Claims Consultant to act as a senior client advocate and technical resource for complex property and casualty claims, with emphasis on liability and coverage issues. You will advise clients before losses occur, support incident response, and develop strategies after claims are reported.

You will also support loss trend analysis, client stewardship, and the development of consistent claims consulting practices across the Northeast Series.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 10-15 years of progressively responsible experience handling or advising on commercial property and casualty claims.
• Expertise in complex general liability, auto liability, workers compensation, and other high-severity or litigated claims.

Responsibilities

• Serve as lead claims advocate for significant, complex, or coverage-sensitive claims.
• Develop and execute claim strategies addressing liability, coverage, litigation, defense, and resolution.
• Participate in large-loss reviews, mediations, settlement discussions, and other strategic claim activities.
• Coordinate communication among clients, insurers, TPAs, counsel, producers, client executives, and internal specialists.
• Review and analyze insurance policies to identify coverage issues affecting claim strategy.
• Develop coverage advocacy strategies and coordinate with counsel as needed.
• Lead strategic reviews of current and legacy claim portfolios.
• Assess carrier and TPA performance and identify opportunities to improve claim outcomes and reduce total cost of risk.
• Advise clients on claim reporting protocols, significant-event response planning, and insurer notice requirements.
• Collaborate with Risk Control, Analytics, Producers, and Client Executives to convert claim experience into actionable risk management strategies.
• Mentor junior professionals and deliver internal and client-facing training.

Skills

Claims advocacy

Strategic analysis

Client advocacy

Negotiation

Stakeholder coordination

Education

Bachelor’s degree or equivalent combination of education and relevant experience

Job description

Lockton Northeast is seeking a Senior Claims Consultant to act as a senior client advocate and technical resource for complex property and casualty claims, with emphasis on liability and coverage issues. You will advise clients before losses occur, support incident response, and develop strategies after claims are reported.

You will also support loss trend analysis, client stewardship, and the development of consistent claims consulting practices across the Northeast Series.