Senior Claims Specialist – Remote (Litigation Expert)

Next Insurance; United States; Remote; USD 90,000 - 110,000; Full time

Job summary

ERGO NEXT is hiring a seasoned Claims Specialist to handle high-severity commercial liability claims. You will interpret complex contracts, assess coverage, and lead litigation coordination. The role requires deep regulatory knowledge and the ability to guide cross-functional teams in a fast-paced environment.

Remote US-based, with up to 10% travel. Competitive base salary and incentives, plus a comprehensive benefits package including 401(k) and insurance options.

Qualifications

• BS/BA degree required; advanced studies or designation preferred.
• 15+ years of directly related experience with Commercial General Liability and Litigation.
• Strong written and oral communication, interpersonal, analytical, investigative and negotiation skills.
• Must have Texas Independent Adjuster License or ability to obtain it.
• Willingness to learn evolving technologies within Claims operations.
• Self-starter able to work independently.
• Some travel capability, up to 10%.

Responsibilities

• Interpret policy documents and legal contracts extensively.
• Analyze coverage and related coverage issues.
• Investigate, manage, and resolve claims within prescribed authority.
• Lead department roundtables and share knowledge with team.
• Drive litigation efforts: attend mediations, trials and other ADR avenues.
• Communicate with policyholders, witnesses and claimants to gather information and advise on proper actions.
• Coordinate with internal teams and advise leadership on key claim activities and exposures.

Skills

Strong written and oral communication

Analytical

Investigation

Negotiation

Team collaboration

Adaptability to new tech

Education

BS/BA Degree

Texas Independent Adjuster License

Insurance designation preferred

Job description

ERGO NEXT is hiring a seasoned Claims Specialist to handle high-severity commercial liability claims. You will interpret complex contracts, assess coverage, and lead litigation coordination. The role requires deep regulatory knowledge and the ability to guide cross-functional teams in a fast-paced environment.

Remote US-based, with up to 10% travel. Competitive base salary and incentives, plus a comprehensive benefits package including 401(k) and insurance options.