Senior Claims Specialist Lead — Hybrid, High-Value Claims

Progressive; Federal Way (WA); Hybrid; USD 81,000 - 107,000; Full time

Benefits offered by this job

401(k) with company match up to 6%

Medical, dental & vision care

Wellness programs

Life insurance & disability

Job summary

Progressive is looking for a claims specialist to investigate large-loss injury claims valued over $60k. You’ll consult with police, medical professionals, claimants, and others to determine coverage, liability, and total claim value.

The role is hybrid, with about four days per month in the office for meetings and training, and flexibility to work in-office more if preferred. The ideal candidate has extensive claims handling experience, strong negotiation skills, and the ability to manage

Qualifications

• Six years of relevant work experience with three years in claims handling (or equivalent)
• Three years in claims handling and a bachelor’s degree
• Five years of relevant work experience with three years in claims handling and an associate degree

Responsibilities

• Investigate large-loss injury claims valued over $60k, including high-risk cases with possible litigation features.
• Consult with police, medical professionals, claimants, and others to gather information for coverage, liability and claim value determinations.
• Collaborate with the team in a hybrid work model, attending important meetings and training about four days per month.

Skills

Rapport building

Negotiation

Customer service

Organization

Problem solving

Civil procedure knowledge

Discovery tools

Casualty and litigation experience

Education

Bachelor's degree

Associate degree

Job description

Progressive is looking for a claims specialist to investigate large-loss injury claims valued over $60k. You’ll consult with police, medical professionals, claimants, and others to determine coverage, liability, and total claim value.

The role is hybrid, with about four days per month in the office for meetings and training, and flexibility to work in-office more if preferred. The ideal candidate has extensive claims handling experience, strong negotiation skills, and the ability to manage