Senior Claims Specialist – Hybrid, High-Impact Settlements

Progressive Insurance; Hawaii; Hybrid; USD 74,000 - 105,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision insurance

Wellness & mental health programs

HSA and life insurance

Paid time off and sick leave

Disability benefits

Parental & family leave; militaryLeave

Diverse, inclusive culture with ERGs

Tuition assistance

Job summary

Progressive Insurance is seeking a senior claims specialist to investigate complex and high-risk injury claims, consulting with police, medical professionals, claimants and others to determine coverage, liability, and total claim value. This hybrid role requires monthly in-person collaboration and ongoing coaching from a supportive team, with the option to work more in-office if desired.

The position emphasizes strong negotiation, customer service, and analytical skills, plus ability to manage

Qualifications

• Five years of relevant work experience with two years in claims handling.
• Two years in claims handling and a bachelor’s degree.
• Four years of relevant work experience with two years in claims handling and an associate degree.

Responsibilities

• Investigate complex and high-risk injury claims.
• Consult with police officers, medical professionals, claimants and others involved in the accident.
• Determine coverage, liability and the total value of the claim.

Skills

Rapport building

Negotiation

Customer service

Organization

Coverage analysis

Liability analysis

Discovery tools

Auto litigation

Education

Bachelor’s degree

Associate degree

Job description

Progressive Insurance is seeking a senior claims specialist to investigate complex and high-risk injury claims, consulting with police, medical professionals, claimants and others to determine coverage, liability, and total claim value. This hybrid role requires monthly in-person collaboration and ongoing coaching from a supportive team, with the option to work more in-office if desired.

The position emphasizes strong negotiation, customer service, and analytical skills, plus ability to manage