Senior Claims Specialist - Complex Loss Leader

Liberty Mutual Insurance; Indianapolis (IN); Hybrid; USD 75,000 - 115,000; Full time

Job summary

Liberty Mutual Insurance is seeking a Senior Claims Specialist for the Central Region. You will review, analyze, and process moderately complex to complex claims, including liability and damages assessments, negotiations, and expert coordination. The role involves mentoring teammates and guiding workload distribution within the team.

Applicants should have a bachelor’s degree and 3–5 years in claims handling, with licensure as required. Some travel to support training and meetings is anticipated.

Qualifications

• Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations.
• Leadership ability to delegate work and manage resources.
• Advanced knowledge of claims handling, liability, policy coverage, and tort laws.

Responsibilities

• Plan and conduct investigations to analyze coverage, liability and damages.
• Assess policy coverage and establish reserves.
• Negotiate settlements within authority limits.
• Coordinate litigation activities and represent the company at trials.
• Mentor and train new team members and contribute to quality reviews.

Skills

Interpersonal skills

Leadership ability

Claims knowledge

Education

Bachelor's degree

Job description

Liberty Mutual Insurance is seeking a Senior Claims Specialist for the Central Region. You will review, analyze, and process moderately complex to complex claims, including liability and damages assessments, negotiations, and expert coordination. The role involves mentoring teammates and guiding workload distribution within the team.

Applicants should have a bachelor’s degree and 3–5 years in claims handling, with licensure as required. Some travel to support training and meetings is anticipated.