Senior Claims & Risk Manager, Fleet & Operations

ExecutiveID & Search; Connecticut; On-site; USD 110,000 - 160,000; Full time

Job summary

USA Waste & Recycling seeks a Claims Manager to lead the insurance function across a diverse set of operations, including heavy trucking, waste and recycling, a private golf club, a family entertainment center, and equine activities. You will partner with the Executive team to drive risk management and insurance strategy across entities.

The role emphasizes claims handling, loss control, and risk management with opportunities to expand into broader programs, contract risk transfer, and

Qualifications

• Bachelor’s degree in Insurance, Finance, Business, Risk Management or related field.
• 5-7 years of P&C insurance experience, with multi‑entity or multi‑location exposure a plus.
• Experience with commercial auto and fleet risk, and auto liability, general liability, workers’ compensation.
• Comfort working in blue‑collar, field environments as well as hospitality and agricultural settings.
• Strong analytical skills and the ability to turn data into practical recommendations.
• Exceptional communication and relationship‑building across teams and industries.
• Ability to lead small teams and influence others.
• Valid driver’s license, reliable transport, and willingness to travel for site visits.

Responsibilities

• Oversee and manage claims across auto, general liability, workers’ compensation, and property, including TPA performance, litigation strategy, reserves, and settlements.
• Monitor key metrics (frequency, severity, lag time, incurred vs. paid, closure rates) and lead initiatives to reduce total cost of risk.
• Partner with Legal, Operations, HR, and Safety to investigate serious incidents and implement corrective actions in trucking, facilities, entertainment venues, and equine operations.
• Monitor litigated claims and work with insurer‑counsel to evaluate strategy, expenses, settlements, and exposure.
• Review claim files and provide technical oversight to ensure consistent handling across the portfolio.
• Identify recurring loss drivers and collaborate with Operations, Safety, HR, and Legal to implement root‑cause actions.

Skills

P&C insurance experience

Risk management

Analytical skills

Communication

Leadership

Travel willingness

Education

Bachelor’s degree in Insurance, Finance, Business, Risk Management

Job description

USA Waste & Recycling seeks a Claims Manager to lead the insurance function across a diverse set of operations, including heavy trucking, waste and recycling, a private golf club, a family entertainment center, and equine activities. You will partner with the Executive team to drive risk management and insurance strategy across entities.

The role emphasizes claims handling, loss control, and risk management with opportunities to expand into broader programs, contract risk transfer, and