Senior Claims Leadership: Optimize Recoveries & Performance

MidFirst Bank; Oklahoma City (OK); On-site; USD 85,000 - 115,000; Full time

Job summary

MidFirst Bank is seeking a leader for the Claims department in Oklahoma City. This position focuses on driving performance and fostering a culture of continuous development. Ideal candidates will have strong leadership skills and relevant industry experience.

Responsibilities include inspiring team action, coaching staff, and overseeing operational controls. A bachelor's degree and mortgage servicing experience are essential, alongside strong analytical and interpersonal skills.

Qualifications

• 5+ years mortgage servicing experience in a leadership role that reflects progression.
• Strong interpersonal skills and commitment to teamwork.
• Experience leading management-level professionals in operational or financial services.

Responsibilities

• Inspire department managers and staff to action.
• Coach, mentor, and develop others.
• Establish and communicate performance expectations.
• Oversee operational controls and adherence to policies.
• Collaborate to resolve issues and improve workflows.

Skills

Interpersonal skills

Analytical thinking

Conflict resolution

Leadership

Microsoft Office proficiency

Education

Bachelor's degree in a business-related field

Job description

MidFirst Bank is seeking a leader for the Claims department in Oklahoma City. This position focuses on driving performance and fostering a culture of continuous development. Ideal candidates will have strong leadership skills and relevant industry experience.

Responsibilities include inspiring team action, coaching staff, and overseeing operational controls. A bachelor's degree and mortgage servicing experience are essential, alongside strong analytical and interpersonal skills.