Credit Dispute Analyst – Mortgage Servicing (Onsite OKC)

MidFirst Bank; Oklahoma City (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

MidFirst Bank is seeking a detail-oriented individual to join the Midland Mortgage Credit Disputed department in Oklahoma City. You will review and respond to credit disputes reported by borrowers and work with various teams to research disputes and determine resolutions.

On-site role with emphasis on accuracy, timely responses, and adherence to mortgage servicing guidelines. Prior mortgage servicing knowledge and strong Excel skills are preferred.

Qualifications

• Minimum 1 year experience in a fast-paced office environment with detail-oriented work.
• Preference for mortgage servicing or credit disputes experience.

Responsibilities

• Review and respond to credit disputes for borrowers.
• Collaborate with multiple areas to research disputes and identify resolutions.
• Learn and apply the Credit Reporting Resource Guide and Fair Credit Reporting Act regulations.

Skills

Organizational skills

Communication skills

Deadline-oriented

Mortgage servicing knowledge

MS Excel

Tools

MS Excel

Job description

MidFirst Bank is seeking a detail-oriented individual to join the Midland Mortgage Credit Disputed department in Oklahoma City. You will review and respond to credit disputes reported by borrowers and work with various teams to research disputes and determine resolutions.

On-site role with emphasis on accuracy, timely responses, and adherence to mortgage servicing guidelines. Prior mortgage servicing knowledge and strong Excel skills are preferred.