Foreclosure Operations Manager

MidFirst Bank; Oklahoma City (OK); On-site; USD 90,000 - 120,000; Full time

Job summary

MidFirst Bank seeks a proactive, people-focused leader for the Foreclosure department in Oklahoma City. This role oversees daily workflow, performance, and serves as the primary liaison with attorney firms, vendors, and internal units to ensure compliant, timely foreclosure processing.

The ideal candidate has 5–7 years of operations management experience and a business-related Bachelor's degree. A hands-on leader who builds relationships and thrives in a regulated environment will excel in this

Qualifications

• 5–7 years of operations management experience.
• Bachelor's degree in a business-related field.

Responsibilities

• Lead, coach, mentor, and develop a team of 12–15 to improve quality and productivity.
• Manage team workloads and balance capacity per operational demands.
• Monitor daily performance via dashboards, meetings, and huddles.
• Ensure KPIs and deadlines are met to mitigate risk.
• Facilitate communication with attorneys, vendors, and internal units to ensure timely processing.
• Build relationships with attorney firms, vendors, and staff management.
• Oversee internal controls, audits, and regulatory compliance.
• Identify and resolve escalated issues promptly and efficiently.
• Proactively identify process breakdowns and implement improvements.
• Contribute to department strategy and strategic initiatives.
• Step in to support the team and bridge workflow gaps.
• Manage various projects and other duties as assigned.

Skills

Leadership

Decision making

Project management

Analytical thinking

Communication

Mortgage servicing

Risk management

Coaching

Stakeholder management

Education

Bachelor's degree in business

Tools

Excel pivot tables

Reporting tools

Data mining

Process documentation

Job description

MidFirst Bank seeks a proactive, people-focused leader for the Foreclosure department in Oklahoma City. This role oversees daily workflow, performance, and serves as the primary liaison with attorney firms, vendors, and internal units to ensure compliant, timely foreclosure processing.

The ideal candidate has 5–7 years of operations management experience and a business-related Bachelor's degree. A hands-on leader who builds relationships and thrives in a regulated environment will excel in this