Senior Claims Leader: High-Value & Client Advocate

Questpro Consultants LLC; Irvine (CA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Questpro Consultants LLC is seeking an experienced Claims Leader to head our Property & Casualty claims team, serving as a trusted advocate for clients and providing strategic leadership on complex matters.

You will mentor staff, act as the escalation point for high-value and litigated claims, and advise on coverage, risk management, and claims strategy while partnering with carriers, adjusters, and attorneys.

Qualifications

• 7+ years of P&C claims experience in a brokerage, agency, carrier, or TPA environment.
• Leadership or supervisory experience.
• Strong commercial P&C coverage and policy interpretation skills.

Responsabilités

• Lead, mentor, and develop the Claims team.
• Serve as the escalation point for complex, high-value, disputed, and litigated claims.
• Advocate for clients and advise on coverage, claims strategy, and risk management.
• Partner with carriers, adjusters, attorneys, and internal teams.
• Oversee significant claims, including those exceeding $250K.
• Identify coverage concerns and potential E&O exposures.
• Lead client claims reviews and improve department processes and best practices.

Connaissances

Leadership

Client relationship management

Claims strategy

Mentoring

Stakeholder communication

Formation

Bachelor’s degree preferred

AIC/CPCU/ARM/CIC designation a plus

Description du poste

Questpro Consultants LLC is seeking an experienced Claims Leader to head our Property & Casualty claims team, serving as a trusted advocate for clients and providing strategic leadership on complex matters.

You will mentor staff, act as the escalation point for high-value and litigated claims, and advise on coverage, risk management, and claims strategy while partnering with carriers, adjusters, and attorneys.