Senior Claims Advocate — Client-Focused Coverage Expert

HUB International; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401k matching

Paid parental leave

Generous PTO

Wellness program

Job summary

HUB International is seeking a Senior Claims Consultant in a client‑facing role. This position involves interpreting policy language, advocating for clients, analyzing coverage, and coordinating with carriers, adjusters, and defense counsel.

You will support producers and account managers to retain and grow client relationships. The role requires strong negotiation, analytical skills, and a proven track record in complex claims across property and liability lines.

Qualifications

• 5-7+ years of relevant claims experience preferred.
• Ability to challenge carrier denials and disputes with persistence.
• Strong communication and analytical skills for client advocacy.

Responsibilities

• Advocate for clients with carriers and defense counsel throughout the claim lifecycle.
• Consult clients on claims issues and provide guidance on coverage and timelines.
• Review policy language and provide coverage recommendations and solutions.

Skills

Client advocacy

Negotiation

Communication

Analytical thinking

Teamwork

Education

Bachelor's degree preferred

Tools

MS Office

Claims systems

Job description

HUB International is seeking a Senior Claims Consultant in a client‑facing role. This position involves interpreting policy language, advocating for clients, analyzing coverage, and coordinating with carriers, adjusters, and defense counsel.

You will support producers and account managers to retain and grow client relationships. The role requires strong negotiation, analytical skills, and a proven track record in complex claims across property and liability lines.