Senior Claims Lead - High-Value, Hybrid Role

Progressive; Torrance (CA); Hybrid; USD 59,000 - 79,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental & vision

Wellness programs

FSAs/HSAs

PTO & volunteer leave

Sick leave & disability

Parental leave

ERGs & culture

Tuition assistance

Job summary

Progressive is seeking a claims specialist to resolve high-value injury claims over $60k. You will investigate complex claims, consult with police, medical professionals and claimants, and determine coverage, liability, and settlement value.

This is a hybrid role with monthly in-office meetings for coaching and collaboration. You’ll handle high-stakes negotiations and apply knowledge of civil procedures, discovery tools, and risk assessment to reach fair settlements while maintaining excellent

Qualifications

• Six years of relevant work experience with three years in claims handling OR
• Three years in claims handling and a bachelor’s degree OR
• Five years of relevant work experience with three years in claims handling and an associate degree

Responsibilities

• Investigate high-risk and large-loss injury claims
• Consult with police, medical professionals, claimants and others
• Determine coverage, liability and total value of the claim
• Assist in settlement negotiations and case strategy

Skills

Six years exp

Three years claims handling

Rapport building

Negotiation

Customer service

Civil procedures knowledge

Discovery tools

Education

Bachelor's degree

Associate degree

Job description

Progressive is seeking a claims specialist to resolve high-value injury claims over $60k. You will investigate complex claims, consult with police, medical professionals and claimants, and determine coverage, liability, and settlement value.

This is a hybrid role with monthly in-office meetings for coaching and collaboration. You’ll handle high-stakes negotiations and apply knowledge of civil procedures, discovery tools, and risk assessment to reach fair settlements while maintaining excellent