Senior Property Claims Lead — Team Builder & Strategy

vavemga; New York (NY); On-site; USD 200,000 - 250,000; Full time

Job summary

Canopius is seeking a Lead, US Property Claims to build and manage a growing US property claims team, ensuring high-quality service and proactive strategies. You will oversee in-house staff and TPAs, review complex claims, and collaborate with underwriting and actuarial teams to share insights on claims, coverage, and trends.

The role requires a minimum of 10 years in property claims with leadership experience, strong knowledge of the US market, and a track record of improving outcomes.

Qualifications

• Bachelor’s degree required; minimum 10 years or more of claims and/or legal experience in handling personal and commercial property lines.
• Leadership/Management experience
• Strong team-building ability
• Knowledge and understanding of US insurance market
• Thorough technical knowledge of property claims practices and procedures
• Multi-state claim handling experience
• Thorough functional knowledge of Microsoft Office applications, including Word and Excel
• Self-starter with a demonstrated history of proactive performance
• Detailed-oriented service professional with the ability to communicate effectively with management, co-workers and clients
• Display excellent interpersonal skills, networking, influencing and negotiation skills
• Inspirational and motivational leader
• Adaptable and approachable
• Desire for continuous learning and growth

Responsibilities

• Proactively manage the growing US property claims portfolios and oversee the in-house team’s handling of claims through initial notification, investigation, resolution, interim and final payments within authority levels in accordance with Canopius’ claims vision
• Review property claims submitted by TPAs and authorize reserves and payments where those amounts are above TPA and examiner authority.
• Provide guidance to examiners and TPAs to ensure proper investigation and timely, equitable disposition of claims
• Participate in coverage discussions with examiners and TPAs on an as-needed basis.
• Monitor strategy on claims to ensure optimal claim outcome
• Support the Head of Claims and other senior leaders in the implementation of the claims strategy
• Assist in building out the US property claims team
• Identify helpful technical and operational initiatives and provide feedback for continuous improvement
• Maintain a collaborative working relationship with internal and external stakeholders
• Ensure compliance with industry regulations and standards
• Manage in-house claims examiners and TPA performance through participation in claim file audits and ongoing review of management information
• Set team goals and objectives and review progress towards them
• Provide input into claims management reports and meetings and flag underperforming areas
• Prepare reports for management, underwriting, agents, insureds or state agencies as needed
• Promote the Canopius brand through excellent/differentiating claims service
• Attend mediation and trials as needed

Skills

Leadership

Team building

US insurance market knowledge

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Canopius is seeking a Lead, US Property Claims to build and manage a growing US property claims team, ensuring high-quality service and proactive strategies. You will oversee in-house staff and TPAs, review complex claims, and collaborate with underwriting and actuarial teams to share insights on claims, coverage, and trends.

The role requires a minimum of 10 years in property claims with leadership experience, strong knowledge of the US market, and a track record of improving outcomes.