Senior Claims Consultant - Personal Injury & Litigation

CNA Insurance; Boston (MA); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking a senior claims professional to manage highly complex investigations, settlements, and cost controls. The role involves coordination with attorneys, subrogation units, and management to drive timely, fair resolutions.

The ideal candidate brings extensive claims experience, advanced analytical skills, and strong communication and negotiation abilities to operate within CNA's guidelines and industry regulations.

Qualifications

• Bachelor's degree or equivalent experience.
• Typically a minimum eight years claims experience.

Responsibilities

• Performs a combination of duties in accordance with departmental guidelines.
• Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages.
• Effectively manages loss costs and claim expenses.
• Manages all types of investigative activity or litigation on major claims, including posting reserves and coordinating discovery.
• Negotiates highly complex settlement packages and authorizes payment within authority.
• Coordinates third party recovery with subrogation/salvage unit.
• Provides guidance on claims processes and resolution strategies to management.
• Analyzes claims activities; prepares and presents reports to management.
• Works with attorneys and insureds regarding handling of highly complex claims.
• Keeps current on state/territory regulations and industry trends.
• May participate in industry trade groups.
• Provides guidance to less experienced staff.

Skills

Claims resolution

Negotiation

Presentation

Analytical thinking

Communication

Education

Bachelor's degree or equivalent

Eight years claims experience

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking a senior claims professional to manage highly complex investigations, settlements, and cost controls. The role involves coordination with attorneys, subrogation units, and management to drive timely, fair resolutions.

The ideal candidate brings extensive claims experience, advanced analytical skills, and strong communication and negotiation abilities to operate within CNA's guidelines and industry regulations.