Senior Claims Assistant

Starr; Scottsdale (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

Starr, a global leader in commercial insurance, seeks a dedicated professional to support the Aviation Claims Team in Scottsdale. You will act as the primary contact for American Airlines, serve as the subject matter expert on claim systems, and assist adjusters with administrative duties across the claim lifecycle.

The role requires insurance industry experience, aviation familiarity, and strong organizational, analytical, and communication skills to ensure accurate loss runs, documentation,

Qualifications

• Experience in the insurance industry.
• Aviation experience is preferred.
• Demonstrated leadership and professionalism for mentoring others.
• Bachelor’s degree preferred, or relevant job experience.
• Strong understanding of claims processes, compliance and analytics.
• Experience with a claims case management system and understanding of the claims lifecycle.
• Excellent organization with multi-tasking and prioritization.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Serve as primary contact for American Airlines account.
• Subject matter expert for claim system and processes.
• Support adjuster with administrative tasks throughout the claim lifecycle including payment entry, document management, and correspondence.
• Generate loss runs and create legal matter records for claims in litigation.
• Back up Senior Manager of Claims Administration on Aviation items when needed.

Skills

Leadership

Communication

Analytical ability

Organization

Multitasking

Interpersonal skills

Written communication

Public speaking

Education

Bachelor’s degree

Tools

MS Word

MS Excel

PowerPoint

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

This position is responsible for supporting the Aviation Claims Team. The work activities will include:

• Serve as primary contact for American Airlines account.
• Subject matter expert for claim system and processes.
• Support adjuster with administrative task throughout the claim lifecycle including payment entry, document management, and correspondence.
• Generate loss runs and create legal matter records for claims in litigation.
• Back up Senior Manager of Clams Administration on Aviation items when needed.

Position Requirements

• The candidate must have experience in the insurance industry and the ideal candidate will have experience in Aviation
• Demonstrate leadership and professionalism for new hires, interns, and Associates to help cultivate the growth mindset within Claims
• A Bachelor’s Degree is preferred, but will also look at relevant job experience
• Demonstrated success of the claims processes, compliance requirements, and strong analytical capability will be important
• Must have experience with a claims case management system and understand the claims lifecycle.
• Excellent organization skills with the ability to multi-task and prioritize
• Strong communication (verbal and written) and interpersonal skills
• Proficient in MS Word, Excel and Power Point.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.