Senior Claims Assistant

Starr Insurance Companies; Scottsdale (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

Starr Insurance Companies is seeking a dedicated Aviation Claims Support to assist the Claims Team in Scottsdale. The role involves acting as the primary contact for the American Airlines account, guiding the claims process, and supporting administrative tasks across the claim lifecycle.

Ideal candidates have industry experience with aviation claims, strong organizational skills, and excellent communication.

Qualifications

• Experience in the insurance industry and aviation preferred.
• Experience with claims lifecycle and case management systems.
• Excellent organization and multi-tasking abilities.
• Strong communication and interpersonal skills.

Responsibilities

• Serve as the primary contact for the American Airlines account.
• Act as subject matter expert for claim systems and processes.
• Support adjuster with administrative tasks throughout the claim lifecycle, including payment entry, document management, and correspondence.
• Generate loss runs and create legal matter records for claims in litigation.
• Back up Senior Manager of Claims Administration on Aviation items when needed.

Skills

Aviation experience

Insurance industry experience

Leadership

Communication skills

Education

Bachelor's Degree preferred or equivalent experience

Tools

MS Word

MS Excel

PowerPoint

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

This position is responsible for supporting the Aviation Claims Team. The work activities will include:

• Serve as primary contact for American Airlines account.
• Subject matter expert for claim system and processes.
• Support adjuster with administrative task throughout the claim lifecycle including payment entry, document management, and correspondence.
• Generate loss runs and create legal matter records for claims in litigation.
• Back up Senior Manager of Clams Administration on Aviation items when needed.

Position Requirements

• The candidate must have experience in the insurance industry and the ideal candidate will have experience in Aviation
• Demonstrate leadership and professionalism for new hires, interns, and Associates to help cultivate the growth mindset within Claims
• A Bachelor’s Degree is preferred, but will also look at relevant job experience
• Demonstrated success of the claims processes, compliance requirements, and strong analytical capability will be important
• Must have experience with a claims case management system and understand the claims lifecycle.
• Excellent organization skills with the ability to multi-task and prioritize
• Strong communication (verbal and written) and interpersonal skills
• Proficient in MS Word, Excel and Power Point.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.