Claims Manager, Aviation

Starr Insurance; Atlanta (GA); On-site; USD 140,000 - 150,000; Full time

Job summary

Starr Insurance is seeking an Aviation Claims Manager to lead aviation liability claims handling and litigation. This role emphasizes timely resolution, regulatory compliance, and maintaining strong client relationships with brokers and claimants.

You will oversee claims evaluation, reserves, settlements, and reporting to leadership, while pursuing continuous improvement in processes and service quality across the team.

Qualifications

• Extensive experience in aviation liability claims and litigation.
• Strong understanding of claims handling regulations and industry standards.
• Proven ability to manage complex claims and work with stakeholders.

Responsibilities

• Investigate, evaluate, and resolve aviation liability insurance claims.
• Lead client communications and maintain strong relationships with brokers and claimants.
• Ensure compliance with industry regulations and internal policies in all claims actions.
• Monitor reserves, settlements, and financial reporting of claims to senior management.
• Identify and implement process improvements to enhance efficiency and service quality.

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you’ll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

The Aviation Claims Manager is responsible for managing and resolving aviation-related insurance liability claims and litigation. The role involves claims handling in compliance with industry regulations and maintaining high standards of customer service. The ideal candidate will have extensive experience in liability claims and litigation. Prior aviation claims experience and an understanding of the aviation industry is preferred.

Key Responsibilities:

Claims Management:

• *Investigate, evaluate, and resolve aviation liability insurance claims.
• *Ensure claims are handled in a timely and efficient manner, adhering to company policies and industry regulations.

Client Relations:

• *Maintain strong relationships with clients, brokers, and other stakeholders.
• *Address client concerns and provide updates on claim status.
• *Ensure high levels of customer satisfaction and service quality.

Regulatory Compliance:

• *Stay current with industry regulations and ensure compliance with all relevant laws and guidelines.
• *Implement and maintain best practices for claims handling and documentation.

Financial Oversight:

• *Monitor and manage the financial aspects of claims, including reserves and settlements.
• *Prepare and present reports on claims activity and financial impact to senior management.

Continuous Improvement:

• *Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
• *Stay informed about industry trends and advancements in litigation and claims management.

For individuals assigned and/or hired in New York, Starr is required by law to include a reasonable estimate of the compensation range for this role. the wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $140,000 - $150,000.

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.