Senior Claims Analyst - Transportation & Vendor Recovery

Kubota Tractor; Grapevine (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Kubota Tractor seeks a Claims Analyst II to manage shortage, damage, and transportation claims from initiation to resolution. You will coordinate with carriers, 3PLs, and internal teams to ensure timely settlements and adherence to company policies.

The role requires strong analytical and written communication skills, experience with ERP systems, and a focus on process improvements across locations. On-site work in Texas.

Qualifications

• High School Diploma/GED with a minimum of five years of experience in the claims management industry required.
• Bachelor’s Degree in Business, Supply Chain, or Transportation with a minimum of three years of experience in the claims management industry preferred.
• Claims management training, insurance recovery or settlement practices required.
• Strong knowledge of Excel, Word, PowerPoint, SAP, or equivalent ERP system.
• Strong Logistics & transportation knowledge.
• Customer Service experience.
• Experience working with 3PL, carriers and service providers.
• Ability to interact with all company departments.
• Uses effective oral and written communication skills; delivers information clearly and concisely and listens effectively.

Responsibilities

• Independently manages shortage, damage, and transportation claims from initiation through resolution.
• Manages vendor charge-back claim reviews and recovery efforts.
• Conducts cross-functional investigations to validate reimbursement claims and assess liability exposure.
• Maintains complete claim documentation and ensures prompt processing of records and settlements.
• Analyze transportation claim data and KPI trends to identify recurring issues and improvements.
• Collaborate with distribution centers or 3PLs to close gaps in freight loading/securement practices.
• Provide guidance, training, and operational support to the department.

Skills

Analytical skills

Communication

Customer service

3PL coordination

Interdepartmental collaboration

Transport knowledge

Education

High School Diploma

Bachelor's Degree in Business or Supply Chain

Tools

Excel

Word

PowerPoint

SAP/ERP

Job description

Kubota Tractor seeks a Claims Analyst II to manage shortage, damage, and transportation claims from initiation to resolution. You will coordinate with carriers, 3PLs, and internal teams to ensure timely settlements and adherence to company policies.

The role requires strong analytical and written communication skills, experience with ERP systems, and a focus on process improvements across locations. On-site work in Texas.