Claim Account Executive

Marsh; United States; Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Hybrid Work

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh McLennan Agency, in its McGriff Specialty division, seeks a Claim Account Executive to manage strategic client relationships, oversee high-level claims, and deliver risk-management insights. The role emphasizes collaborative work with carriers, education of clients, and supporting growth within the McGriff Specialty Team.

The ideal candidate brings extensive claims experience, an active adjuster license, and strong communication skills to drive positive outcomes for diverse client

Qualifications

• Bachelor's degree or equivalent work experience required.
• Ten years of experience in a claim adjuster role or broker claim consulting role.
• Insurance Adjuster's License and licensed where required.

Responsibilities

• Develop and maintain strategic client relationships and provide studies and recommendations.
• Handle high-level claims with limited supervision.
• Support in directing carrier-provided claim adjusting services and ensure favorable outcomes.
• Present educational sessions to clients on policies and risk management.
• Mentor internal consultants and support sales and service efforts.

Skills

Bachelor's degree or equivalent work

Ten years of claims experience

Insurance Adjuster's License

Multi-line claim experience

Understand policy & contract language

Superior writing skills

Excellent deductive reasoning

Job description

Our not-so-secret sauce.

Award winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claim Account Executive at McGriff Specialty, a division of Marsh McLennan Agency (MMA).

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Claim Account Executive on the McGriff Specialty Team, you will:

• Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client related communications.
• Handle all claims within the upper and Jumbo segments with little direct supervision.
• Enhance McGriff Insurance Services Inc.'s relations with key customers; and assist in the direction of carrier-provided claim adjusting services.
• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
• Aide Claim Manager as a resource by mentoring and developing internal consultants.
• Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk
• Containment and Claim Mitigation.
• Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
• Participate in the development and review of service plans.
• Identify, pursue appropriate business development opportunities with new and existing clients.
• Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
• Support sales and service marketing efforts related to account renewals and new business opportunities.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor's degree or equivalent work experience
• Ten years of experience in a claim adjusters role or broker claim consulting role
• Insurance Adjuster's License and licensed in accordance with local requirements
• Multi-line claim experience
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contract
• Understand and apply computer and communications technology applicable to the position
• Superior writing skills to convey and explain complex issues and ideas
• Excellent deductive reasoning skills and problem solving ability

Preferred Qualifications:

• Experience in insurance carrier underwriting
• Continuing Education and professional associations to stay abreast of insurance claims matters
• Prior brokerage experience
• Associate in Risk Management (ARM) or Associate in Claims (AIC) designation

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/

For careers at McGriff visit: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.linkedin.com/company/mcgriff
• https://www.linkedin.com/company/marsh-mclennan-agency
• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

McGriff Insurance Broker | McGriff

McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more.