Senior Cisco VOIP & UC Engineer (DoD)

Trace Systems Inc.; Shiloh (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Employee wellness program

Life insurance

Disability insurance

Retirement savings plan

Company holidays

PTO

Job summary

Trace Systems Inc. is hiring a Senior Voice Engineer at Scott AFB, Illinois.

You will lead Tier III design, configuration, testing, security hardening, and sustainment of enterprise voice capabilities across EACN, with duties spanning CUCM, Unity, IM&P, SBCs, and SIP networks. Responsibilities include engineering, troubleshooting, and supporting DoD voice environments, coordinating with government engineers, and ensuring compliant deployments.

Qualifications

• Active Top Secret clearance required; US Citizenship required.
• DoD 8140 qualifications apply; advanced IT/security credentials may be required.
• Masters/PhD in listed fields or equivalent military/civilian training.
• Cisco UC stack hands-on with CUCM, Unity, SIP, SRST, and voice security.
• Strong verbal and written communication; ability to work in secure DoD environments.

Responsibilities

• Lead Tier III engineering, configuration, and sustainment of EACN Cisco VoIP.
• Configure CUCM, Unity, IM&P, and teleconference bridges; patch and harden.
• Develop configs for CUCM peers, SBCs, and SIP-enabled devices.
• Engineer SIP connections with external voice systems (Asterisk, CME).
• Perform testing, documentation, and change implementation in SIL.
• Provide senior technical guidance to Government engineers and site staff.

Skills

Top Secret clearance

US Citizenship

5+ years enterprise voice engineering

Strong communication

Education

Master's or PhD in CS/Cybersecurity/Data Science/Information Systems/Information Technology/Software Engineering

Tools

CUCM

Cisco Unity

CUBE

SBCs

SIP

SRST

Ribbon VX900

Asterisk

Job description

Trace Systems Inc. is hiring a Senior Voice Engineer at Scott AFB, Illinois.

You will lead Tier III design, configuration, testing, security hardening, and sustainment of enterprise voice capabilities across EACN, with duties spanning CUCM, Unity, IM&P, SBCs, and SIP networks. Responsibilities include engineering, troubleshooting, and supporting DoD voice environments, coordinating with government engineers, and ensuring compliant deployments.