Senior Cisco VoIP Engineer - DoD Voice & Security Lead

Trace Systems Inc.; Scott Air Force Base (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Wellness program

Life and disability insurance

Retirement savings plan

Holidays and PTO

Job summary

Trace Systems Inc. is seeking a Senior Voice Engineer to provide Tier III design, configuration, testing, security hardening, and sustainment of EACN enterprise voice capabilities at Scott AFB and A2G2 sites.

The role focuses on leading Cisco VoIP engineering and coordinating with government engineers in a DoD environment. Responsibilities include configuring CUCM, Unity, and SIP-enabled devices, establishing SIP connections to external systems, and ensuring secure, compliant operations across

Qualifications

• 5+ years of enterprise voice engineering experience.
• DoD 8140 qualification requirements; may qualify via education, training, or certs.
• Active Top Secret clearance or higher.
• Current Cisco Voice certification or ability to obtain within 6 months.
• Strong communication with technical and non-technical teams.

Responsibilities

• Lead Tier III engineering, configuration, troubleshooting, and sustainment of EACN Cisco VoIP.
• Configure, patch, STIG, and enhance CUCM, Unity, IM & Presence, and bridges.
• Develop configurations for SBCs, SBCs, and SIP-enabled devices.
• Engineer SIP connections between EACN and external voice systems.
• Perform Tier III network engineering, documentation, testing, and changes.
• Validate hardware, software, patches, and changes in SIL before deployment.
• Provide senior technical guidance to government engineers and site personnel.

Skills

Enterprise voice engineering

DoD IA baseline

Strong verbal communication

Security hardening experience

Team leadership

Education

Masters or PhD in Computer Science or Cybersecurity or Data Science or Information Systems or IT or Software Engineering

Tools

CUCM (Cisco Unified Communications Manager)

Cisco Unity

Instant Messaging and Presence

Session Border Controllers

SIP-enabled devices

Job description

Trace Systems Inc. is seeking a Senior Voice Engineer to provide Tier III design, configuration, testing, security hardening, and sustainment of EACN enterprise voice capabilities at Scott AFB and A2G2 sites.

The role focuses on leading Cisco VoIP engineering and coordinating with government engineers in a DoD environment. Responsibilities include configuring CUCM, Unity, and SIP-enabled devices, establishing SIP connections to external systems, and ensuring secure, compliant operations across