DoD Voice Engineer — Cisco UC/VoIP Specialist (TS Clear)

Trace Systems Inc.; Camp Springs (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Trace Systems Inc. seeks a Journeyman Voice Engineer to provide Tier II administration and sustainment of EACN Cisco VoIP services at Joint Base Andrews, MD. You will support mission-critical voice connectivity in a 24/7 environment and coordinate with internal/external teams.

The role requires a Top Secret clearance, DoD 8140 qualifications, and CCNA certification or the ability to obtain it within six months. Experience with CUCM, Unity, SBCs, SIP, and SRST is essential.

Qualifications

• Active Top Secret clearance is required.
• DoD 8140 Work Role qualifications may apply.
• CCNA certification or ability to obtain within six months.
• Experience with CUCM, Unity, SBCs, SIP, SRST and voice troubleshooting.

Responsibilities

• Administer Cisco Unified Communications Manager, Cisco Unity, and teleconference bridges.
• Maintain CUCM, Unity, and SIP-enabled network devices and gateways.
• Administer SIP connections between EACN VoIP network and external systems.
• Support Asterisk networks and Survivable Remote Site Telephony.
• Monitor voice services, troubleshoot incidents, document actions in tickets.
• Implement patches, security hardening, and lifecycle updates; maintain diagrams and procedures.

Skills

VoIP administration

CUCM

Cisco Unity

SIP/SRST

DoD 8140

CCNA

Top Secret clearance

Education

High school diploma

Associate or Bachelor's IT degree

Tools

Cisco Unity

SBCs

CUBE

Job description

Trace Systems Inc. seeks a Journeyman Voice Engineer to provide Tier II administration and sustainment of EACN Cisco VoIP services at Joint Base Andrews, MD. You will support mission-critical voice connectivity in a 24/7 environment and coordinate with internal/external teams.

The role requires a Top Secret clearance, DoD 8140 qualifications, and CCNA certification or the ability to obtain it within six months. Experience with CUCM, Unity, SBCs, SIP, and SRST is essential.