Senior Cisco Voice Engineer - DoD Scaled VoIP & Security

Trace Systems Inc.; Illinois; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Employee wellness program

Life and disability insurance

Retirement savings plan

Company holidays and PTO

Job summary

Trace Systems Inc. is seeking a Senior Voice Engineer at Scott AFB, Illinois to lead Tier III design, configuration, testing, security hardening, and sustainment of EACN enterprise voice capabilities. The role covers Scott AFB and A2G2 sites, with a project currently in the proposal stage.

The candidate will oversee CUCM, Unity, SBCs, CUBE, and SIP networks, plus liaison with government engineers for secure operations and change implementation.

Qualifications

• Active Top Secret clearance required for DoD work.
• US Citizenship is required for the role.
• Meets DoD 8140 Work Role: 451 System Administrator; Advanced level.
• Masters or PhD in CS/Cybersecurity/Data Science/IS/IT/Software Engineering or military training related to communications.
• DoD 8140 certifications such as SecurityX / CASP+ / CCNP Security / CCSP or equivalent.
• Strong verbal and written communication; able to coordinate with technical and non-technical staff.
• Ability to work in a secure DoD environment with applicable security requirements.
• 5+ years of enterprise voice engineering experience with Cisco UC environments.
• Current Cisco Voice certification (CUCM) or ability to obtain within 6 months.
• DoD IA baseline certification or ability to obtain within 6 months.
• Advanced experience with CUCM, Unity, CUBE, SBCs, SIP, SRST, and voice security.

Responsibilities

• Lead Tier III engineering, configuration, troubleshooting, and sustainment of the EACN Cisco VoIP environment.
• Configure, patch, STIG, and enhance Cisco UC components and teleconferencing bridges.
• Maintain configurations for CUCM, Unity, CUBE, SBCs and SIP-enabled devices.
• Engineer SIP connections between EACN and external voice systems (Asterisk, Call Manager Express, SRST).
• Perform or assist with Tier III network engineering, baseline management, documentation, testing, and change implementation.
• Validate new hardware/software and changes in SIL before deployment.
• Provide senior technical guidance and leadership to Government engineers and site personnel.

Skills

Voice engineering

CUCM / Cisco UC

Cisco Unity

SIP / SRST

Security hardening

DoD 8140 basics

Top Secret clearance

US Citizenship

Education

Master's or PhD in CS / Cybersecurity / DS / IS / IT / SE

Tools

CUCM

Unity

CUBE

SBCs

SRST

Ribbon VX900

Asterisk

Job description

Trace Systems Inc. is seeking a Senior Voice Engineer at Scott AFB, Illinois to lead Tier III design, configuration, testing, security hardening, and sustainment of EACN enterprise voice capabilities. The role covers Scott AFB and A2G2 sites, with a project currently in the proposal stage.

The candidate will oversee CUCM, Unity, SBCs, CUBE, and SIP networks, plus liaison with government engineers for secure operations and change implementation.