Network Voice Engineer
Atos
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Job summary
Qualifications
- Expert knowledge of Cisco Unified Communications Manager (Call Manager) versions 6x to 10x.
- Preferred experience with SBC SIP trunking, particularly ACME Packet.
- Expertise in multi-cluster design and integration including CUCM and Unity.
Responsibilities
- Support the planning, deployment, and maintenance of IP telephony infrastructure.
- Coordinate with IT groups to resolve multi-disciplinary issues.
- Work with vendor-partners to ensure smooth operations and migrations.
Skills
Job description
Atos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers Consulting & Systems Integration, Managed Services & BPO, Cloud, Big Data & Cyber-security solutions. With deep technology expertise and industry knowledge, Atos works with clients across many business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public Sector, Retail, Telecommunications, and Transportation.
Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. In addition, Atos is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Bull, Canopy, Unify and Worldline.
Atos offers a broad professional perspective and the opportunity to build a rewarding career across either the technical or business paths. With our worldwide presence and our broad range of professional services, Atos provides training programs across all our competencies and markets worldwide for employees in all stages of their career. In addition, we offer programs that are focused on engaging and developing people who are at the beginning of their career through internships and graduate opportunities.
For more information, please see the Atos corporate web site: www.atos.net.
Atos is an EEO employer, providing employment opportunity regardless of race, color, religion, sex, age, national origin veteran status, disability or other factors protected by law.
The Sr. Network Voice Engineer (Cisco Voice over IP Engineer) supports the planning, deployment, implementation, and maintenance of our client's enterprise IP telephony infrastructure.
- Technology development and research, design and implementation, infrastructure design, engineering of network-based telephony services, level-2 and level-3 technical problem management.
- Much of the work will be split between project-based efforts and operational support.
- Works independently with vendor-partners on technology products and services to ensure smooth operations as well as migrations from legacy PBX system to the new Cisco CUCM.
- Coordinates with other groups within IT to resolve multi-disciplinary issues—specifically with the WAN and LAN engineers on technical issues that span these domains.
- Expert knowledge of Cisco Unified Communications Manager (Call Manager) ver. 6x/7x/8x/9x/10x
- Expert knowledge in SBC SIP trunking specifically ACME Packet
- Expert enterprise multi-cluster design, integrating CUCM, Unity and Unity Connections, Expert enterprise Contact Center Design and implementation, integration/engineering of UCCX
- Expert knowledge of Cisco Unity and Unity Connections
- IPCC and related applications
- Cisco QoS for VoIP
- Expert knowledge of LAN/WAN communications
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