Senior CIS Business Analyst — AI-Enabled & Client-Facing

Hansen Technologies; Columbia (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Hansen Technologies, a global software and services provider, is seeking a Senior CIS Business Analyst in Columbia, SC. You will own business requirements across the project lifecycle, lead requirements sessions, and deliver training to enable client proficiency in Hansen CIS.

You will consult with clients to streamline processes, translate needs into functional specs, and collaborate with cross-functional teams to ensure solutions meet objectives. AI enablement is part of our strategy.

Qualifications

• Bachelors degree in IT, CS, or related field; equivalent BA experience may be considered.
• 5+ years of professional experience as a CIS Business Analyst.
• Strong analytical skills; ability to independently investigate client questions and root causes.
• Consulting experience in client-facing environments.
• Experience delivering training and presentations in remote and onsite settings.

Responsibilities

• Consult with clients to align and streamline business processes with Hansen CIS products.
• Own business requirements throughout the project lifecycle: analysis, design, development, configuration, testing, and implementation.
• Plan and lead requirements sessions to understand client objectives and business goals.
• Deliver training sessions and workshops to build client proficiency in Hansen CIS.
• Advise on software configuration changes to support business objectives.
• Collaborate with Product Managers, Developers, and QA to ensure solutions meet client expectations.
• Identify and help resolve software issues; document client requirements in functional specs.
• Translate business needs into functional specs and user stories for development teams.
• Present effectively to project teams, executives, clients, and external audiences.
• Mentor junior analysts and provide professional guidance.
• Apply familiarity with AI techniques to support automation and documentation.

Skills

CIS Business Analyst

Analytical thinking

Client-facing consulting

Training & presentations

Senior BA experience

Independent problem solving

Education

Bachelor’s degree in IT, Computer Science, or a related field

Job description

Hansen Technologies, a global software and services provider, is seeking a Senior CIS Business Analyst in Columbia, SC. You will own business requirements across the project lifecycle, lead requirements sessions, and deliver training to enable client proficiency in Hansen CIS.

You will consult with clients to streamline processes, translate needs into functional specs, and collaborate with cross-functional teams to ensure solutions meet objectives. AI enablement is part of our strategy.