Senior Child Support Investigator

State of Texas; Texas; On-site; USD 42,000 - 66,000; Full time

Job summary

State of Texas, Office of the Attorney General – Child Support Division, seeks a dedicated Child Support Officer to conduct investigations and locate absent parents. You will assist in establishing paternity, obtain court orders for financial support, and enforce existing orders while handling customer inquiries.

The role emphasizes teamwork, in-person work at the OAG location, and interaction with families across Texas.

Qualifications

• Graduation from high school or equivalent; one Bachelor’s degree required.
• Two years of full-time experience in child support, investigations, or related fields; one year must be as a Child Support Officer or equivalent in a IV-D agency or private sector.

Responsibilities

• Locate absent parents and conduct investigations.
• Assist in establishing paternity and obtaining court orders for financial support and health care coverage.
• Enforce child support orders and respond to customer inquiries.
• Promote parental involvement and collaborate with state agencies and community organizations.

Skills

Interviewing & negotiating

Customer service

Oral & written communication

Multitasking & time management

Attention to detail

Teamwork

Education

Bachelor's degree

High school diploma or equivalent

Job description

State of Texas, Office of the Attorney General – Child Support Division, seeks a dedicated Child Support Officer to conduct investigations and locate absent parents. You will assist in establishing paternity, obtain court orders for financial support, and enforce existing orders while handling customer inquiries.

The role emphasizes teamwork, in-person work at the OAG location, and interaction with families across Texas.