Child Support Investigator II — Protecting Texas Families

State of Texas; Texas; On-site; USD 42,000 - 64,000; Full time

Job summary

State of Texas seeks a Child Support Officer to conduct investigations, locate absent parents, and help establish paternity. You will obtain court orders for support and health coverage, then enforce, respond to inquiries, and promote parental involvement across Texas.

The role requires strong communication and multitasking skills, with a focus on serving families and collaborating with agencies statewide.

Qualifications

• Graduation from high school or equivalent; a bachelor’s degree may substitute for some education requirements.
• Experience in investigations, customer service, or related fields is valued.
• Ability to read, write, and communicate effectively in a professional office setting.

Responsibilities

• Conduct investigations to locate absent parents and establish paternity.
• Obtain court orders for financial support and health care coverage.
• Enforce child support orders and respond to customer inquiries.
• Promote parental involvement and collaborate with state agencies.

Skills

Interviewing

Negotiation

Computer skills

Math skills

Multitasking

Communication

Judgment & decision making

Feedback receptiveness

Customer service

Teamwork

Typing speed

Travel willingness

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Word processing

Job description

State of Texas seeks a Child Support Officer to conduct investigations, locate absent parents, and help establish paternity. You will obtain court orders for support and health coverage, then enforce, respond to inquiries, and promote parental involvement across Texas.

The role requires strong communication and multitasking skills, with a focus on serving families and collaborating with agencies statewide.