Child Support Investigator III

State of Texas; Texas; On-site; USD 35,000 - 52,000; Full time

Job summary

Office of the Attorney General (OAG) – Child Support Division in Texas seeks a dedicated Child Support Officer to conduct investigations, locate absent parents, and assist in establishing paternity. You will obtain court orders for support and health care coverage and enforce existing orders.

You will respond to customer inquiries, coordinate with state agencies, and promote parental involvement in families across Texas. Strong communication and investigative skills are essential.

Qualifications

• One year of full-time experience in the following fields: Child Support Program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist.
• Knowledge of investigative practices and techniques.
• Ability to read, write, and speak English proficiently.

Responsibilities

• Conduct detailed investigations to locate absent parents and establish paternity.
• Obtain court orders for financial support and health care coverage for children.
• Enforce child support orders and respond to customer inquiries.
• Promote parental involvement and collaborate with state agencies and community organizations.

Skills

Interviewing

Negotiation

Customer service

Communication

Typing 35 wpm

Time management

Teamwork

Flexibility

Adaptability

Education

Bachelor's degree from an accredited college or university

High school diploma or equivalent

Job description

Office of the Attorney General (OAG) – Child Support Division in Texas seeks a dedicated Child Support Officer to conduct investigations, locate absent parents, and assist in establishing paternity. You will obtain court orders for support and health care coverage and enforce existing orders.

You will respond to customer inquiries, coordinate with state agencies, and promote parental involvement in families across Texas. Strong communication and investigative skills are essential.