Bilingual Senior Child Support Investigator

State of Texas; Texas; On-site; USD 42,000 - 64,000; Full time

Job summary

The Office of the Attorney General’s Child Support Division in Texas seeks dedicated CSOs to help ensure children receive support and to promote responsible parenting. You will investigate, locate absent parents, establish paternity, secure court orders, and enforce orders while engaging with families and partner agencies.

Qualifications include a high school diploma, a bachelor’s degree (or equivalent experience), Spanish proficiency, and the ability to work in person at an OAG location.

Qualifications

• Graduation from high school or equivalent is required.
• Bachelor's degree from an accredited college or university; related experience may substitute for education.
• Two years of full-time experience in fields like child support, investigations, customer service, or IV-A eligibility.
• Spanish language proficiency (read, write, speak) is expected.

Responsibilities

• Locate absent parents and conduct detailed investigations.
• Establish paternity and obtain court orders for child support and health care coverage.
• Enforce child support orders and respond to customer inquiries.
• Collaborate with state agencies and community organizations to serve families.
• Perform in-person work at the designated OAG location and support colleagues across the state.

Skills

Interviewing

Negotiation

Word processing

Data entry

Customer service

Multitasking

Communication

Judgment

Typing 35 wpm

In-person collaboration

Travel readiness

Education

Bachelor's degree

High school diploma

Four-year college degree (Texas IV-D related preferred)

Tools

Word processing

Data entry

Job description

The Office of the Attorney General’s Child Support Division in Texas seeks dedicated CSOs to help ensure children receive support and to promote responsible parenting. You will investigate, locate absent parents, establish paternity, secure court orders, and enforce orders while engaging with families and partner agencies.

Qualifications include a high school diploma, a bachelor’s degree (or equivalent experience), Spanish proficiency, and the ability to work in person at an OAG location.