Senior Child Support Establishment Lead Technician

City and County of Denver; Denver (CO); Hybrid; USD 35,000 - 44,000; Full time

Benefits offered by this job

Lifetime pension

457B plan

PTO & holidays

Medical benefits

Job summary

City and County of Denver seeks a Lead Establishment Child Support Technician within the Economic Security Division to guide workflow and develop staff. You will provide on-the-job training, monitor caseload documentation, identify issues, and participate in legal actions and court prep.

This role emphasizes collaboration, process improvement, and ensuring accurate case management in a hybrid work setting. This position supports a healthy community by ensuring parental responsibility and

Qualifications

• Experience with case records documentation.
• Ability to train and coach staff.
• Familiarity with legal actions and court processes.

Responsibilities

• Provides on-the-job training and mentors staff.
• Monitors caseload documentation for accuracy.
• Develops work plans, priorities and schedules.
• Identifies case issues; researches and may prepare legal actions.
• Provides instruction and assists with difficult assignments.
• Assigns, reviews, and distributes work; resolves daily issues.
• Reviews procedures and drives process improvement.
• Responds to grievances and documents disciplinary information.
• Performs technical work following established procedures.

Skills

Mentoring

Training

Documentation

Negotiation

Job description

City and County of Denver seeks a Lead Establishment Child Support Technician within the Economic Security Division to guide workflow and develop staff. You will provide on-the-job training, monitor caseload documentation, identify issues, and participate in legal actions and court prep.

This role emphasizes collaboration, process improvement, and ensuring accurate case management in a hybrid work setting. This position supports a healthy community by ensuring parental responsibility and