Senior Change Partner, P&C PMO

usaa; United States; Hybrid; USD 103,000 - 198,000; Full time

Benefits offered by this job

Hybrid work environment

In-office 4 days per week

Job summary

USAA in the United States seeks a Senior Change Partner to lead and champion organizational change initiatives within the Property & Casualty Portfolio Management Office. You will design and implement change management strategies that maximize employee adoption and minimize disruption across functions.

You will collaborate with Change Management and partner teams to assess impacts, develop sustainment plans, and coach executives through a matrixed organization.

Qualifications

• Bachelor's degree or 4 years of related education and/or experience.
• 6 years of directly related experience in organizational change management, communication, organizational development, marketing, HR, or project delivery; 2 years must include change management; Advanced Degree accepts 4 years with 2 years change management.
• Advanced knowledge of project management and/or change management and demonstrated application of knowledge to work products.
• Experience partnering for client’s success, organizational savvy and politics, and applying emotional intelligence to overcome resistance and coach leaders.
• Strong verbal and written communication skills for multiple audiences.
• Understanding of project management methodologies and delivery principles.
• Working knowledge of risk and regulatory requirements.

Responsibilities

• Participate in or lead a cross-functional Change Management and readiness team to plan, manage, and sustain change and ensure client success.
• Partner with Change Management to identify integration points, impacted audiences, and change impact.
• Lead development of change strategy and sustainment plan; adapt for resistance and acceptance.
• Develop change impact and readiness assessments and execute related activities to support transition.
• Coach and influence executive business owners to lead change in a matrixed organization; mentor junior change partners.
• Identify, measure, monitor, and control risks per risk and compliance policies.

Skills

Change management

Project management

Stakeholder engagement

Communication

Risk management

Education

Bachelor's degree

Tools

PROSCI certification

Job description

USAA in the United States seeks a Senior Change Partner to lead and champion organizational change initiatives within the Property & Casualty Portfolio Management Office. You will design and implement change management strategies that maximize employee adoption and minimize disruption across functions.

You will collaborate with Change Management and partner teams to assess impacts, develop sustainment plans, and coach executives through a matrixed organization.