Manager, Technology Adoption & Change Delivery

First-Command-Financial-Services; Fort Worth (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

First Command Financial Services seeks a dynamic Manager to lead the Adoption Team, overseeing Technology Adoption Specialists and Adoption Delivery. The role drives adoption of new technologies and processes, aligning with organizational goals and cross-functional leadership.

Strong communication and strategic thinking are essential to navigate regulatory and operational landscapes. The position requires guiding multiple initiatives, coaching staff, and traveling to field offices as needed to

Qualifications

• Proven experience leading cross-functional teams in financial services.
• Strong ability to drive adoption of new technologies and processes.
• Data-driven decision making and stakeholder engagement.

Responsibilities

• Lead the Technology Adoption Specialist and Adoption Delivery teams.
• Execute adoption strategy across the organization and drive digital initiatives.
• Collaborate with business units to ensure successful investments.
• Develop standard operating procedures for adoption teams.
• Monitor adoption initiatives and use metrics for continuous improvement.
• Foster a culture of innovation and learning within the organization.
• Travel periodically to field offices to support adoption programs.

Skills

Leadership

Cross-functional teamwork

Stakeholder influence

Strategic thinking

Analytical skills

Project management

Communication skills

Change management

Education

Bachelor's degree in a related field

Job description

First Command Financial Services seeks a dynamic Manager to lead the Adoption Team, overseeing Technology Adoption Specialists and Adoption Delivery. The role drives adoption of new technologies and processes, aligning with organizational goals and cross-functional leadership.

Strong communication and strategic thinking are essential to navigate regulatory and operational landscapes. The position requires guiding multiple initiatives, coaching staff, and traveling to field offices as needed to