Senior Change Manager - ITSM & Large-Scale Deployments

U.S. Bank; Cupertino (CA); Sur place; USD 93 000 - 109 000; Plein temps

Avantages offerts par ce poste

Healthcare

401(k) retirement plan

Paid vacation

Holidays

Adoption assistance

Sick leave

Résumé du poste

U.S. Bank is seeking a Change Manager with service management and change management process experience to contribute toward the success of our technology initiatives.

You will oversee the change management process, coordinate planning and implement end-to-end large-scale application changes across the organization. The role requires ITIL Service Management Foundation certification and at least 5 years of experience, with a strong focus on risk assessment, stakeholder communication, and

Qualifications

• Bachelor's degree or equivalent work experience is required.
• ITIL Service Management Foundation certification is required.
• At least 5 years experience with processes, practices and tools for effectively managing changes to the production or live services environment.

Responsabilités

• Oversee the implementation, integration, effectiveness, and adherence to the change management process.
• Assess the impact, cost benefit and risk of proposed changes.
• Coordinate the change planning and implementation process.
• Manage implementation of end-to-end large scale application changes.
• Maintain continuous communications with stakeholders, IT, and business teams.

Connaissances

Change management

Service management

Stakeholder communication

IT governance

Formation

Bachelor's degree or equivalent work experience

Outils

ITSM tools

Description du poste

U.S. Bank is seeking a Change Manager with service management and change management process experience to contribute toward the success of our technology initiatives.

You will oversee the change management process, coordinate planning and implement end-to-end large-scale application changes across the organization. The role requires ITIL Service Management Foundation certification and at least 5 years of experience, with a strong focus on risk assessment, stakeholder communication, and