Enterprise Change Manager – ITIL/ITSM Expert

US Bank; Gresham (OR); On-site; USD 93,000 - 109,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank seeks a Change Manager to oversee large-scale application changes, integrating change management with service management. You will coordinate planning, assess impacts, and supervise the change team to ensure high availability of systems.

The role requires ITIL expertise, governance, and strong collaboration with IT and business stakeholders. Location is Oregon, with a comprehensive benefits package offered by U.S. Bank.

Qualifications

• Bachelor's degree or equivalent work experience.
• ITIL Service Management Foundation certification.
• At least 5 years experience with processes, practices and tools for effectively managing changes to the production or live services environment.

Responsibilities

• Oversee the implementation, integration, effectiveness, and adherence to the change management process.
• Assess the impact, cost benefit and risk of proposed changes.
• Coordinate the change planning and implementation process.
• Manage implementation of end-to-end large scale application changes.
• Maintain continuous communications with stakeholders, IT, and business teams.

Skills

IT quality assurance

IT governance

Contingency planning

Disaster recovery

Computer operations

IT audit and control

IT service change management

IT service management (ITSM)

Configuration management

IT service level agreements

Education

Bachelor's degree or equivalent work experience

ITIL Service Management Foundation certification

Job description

U.S. Bank seeks a Change Manager to oversee large-scale application changes, integrating change management with service management. You will coordinate planning, assess impacts, and supervise the change team to ensure high availability of systems.

The role requires ITIL expertise, governance, and strong collaboration with IT and business stakeholders. Location is Oregon, with a comprehensive benefits package offered by U.S. Bank.