ITSM Change Manager — Large-Scale Deployments

U.S. Bank; Gresham (OR); On-site; USD 93,000 - 109,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability leave

Parental leave

401(k)

Job summary

U.S. Bank seeks a Change Manager with service management and change management experience to oversee the change process and drive end-to-end large-scale application changes. You will coordinate planning, assess impact and risk, and maintain communications with IT and business teams to ensure availability and governance.

This role emphasizes integrity and accountability. Successful candidates will align with U.S. Bank's ethical principles and will work from a U.S.

Qualifications

• Bachelor's degree or equivalent work experience.
• ITIL Service Management Foundation certification.
• At least 5 years experience with processes, practices and tools for effectively managing changes to the production or live services environment.

Responsibilities

• Oversee the change management process and ensure adherence across IT and business teams.
• Coordinate change planning and implementation for end-to-end large scale application changes.
• Communicate with stakeholders and ensure high availability of systems.
• Integrate change management with other IT service management functions.
• Provide day-to-day supervision of the change team and governance.

Skills

Change management

ITIL certification

Stakeholder management

Leadership

Risk assessment

Education

Bachelor's degree or equivalent

Job description

U.S. Bank seeks a Change Manager with service management and change management experience to oversee the change process and drive end-to-end large-scale application changes. You will coordinate planning, assess impact and risk, and maintain communications with IT and business teams to ensure availability and governance.

This role emphasizes integrity and accountability. Successful candidates will align with U.S. Bank's ethical principles and will work from a U.S.